Electrify Africa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services, including the Electrify Africa App and our Electric Vehicle Charging services. By using our services, you agree to the collection and use of information in accordance with this policy.

We collect information to provide and improve our services. The types of information we collect include:

• Personal Information:
  
  • When you register for an account, we collect information such as your name, email address, phone number, and payment information.
• Location Data:
  
  • With your consent, we collect your location data to help you find the nearest EV chargers.
• Usage Information:
  
  • We collect information about your interactions with our app and services, such as charging history, preferences, and app usage patterns.
• Device Information:
  
  • We collect information about your device, including hardware model, operating system version, unique device identifiers, and mobile network information.

We use the information we collect for various purposes, including:

• Service Provision:
  
  • To operate, maintain, and provide our services, including processing transactions and sending confirmations and invoices.
• Communication:
  
  • To communicate with you, including sending updates, promotional offers, and information about our services.
• Personalization:
  
  • To personalize and improve your experience with our services, including providing tailored content and recommendations.
• Analytics:
  
  • To monitor and analyze usage and trends to enhance our services.
• Security:
  
  • To detect, prevent, and address technical issues and security threats.

We may share your information with third parties in the following situations:

• Service Providers:
  
  • We may share your information with service providers who assist us in providing our services, such as payment processors and data analytics companies.
• Legal Obligations:
  
  • We may disclose your information to comply with applicable laws, regulations, or legal requests.
• Business Transfers:
  
  • If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent:
  
  • We may share your information with third parties if you provide us with your consent.

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.

You have certain rights regarding your information, including:

• Access and Update:
  
  • You can access and update your personal information through your account settings in the app.
• Opt-Out:
  
  • You can opt out of receiving promotional communications from us by following the instructions in those communications or contacting us directly.
• Location Data:
  
  • You can manage location preferences through your mobile device settings.

Our services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We recommend reviewing the privacy policies of any third-party services you access.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at:

Electrify Africa
Email: info@electrifyafrica.com
Address: Plot 113 Semawata Road, Ntinda. Kampala, Uganda.